Terms of use

• Xircl is a members’ social club, run by Golcircl Experiences Pvt Ltd (CIN U93290PN2026PTC259882), a private limited company registered in India.
• Registered office: 36, FV Road, Upper Kharadi, Pune 412207, Maharashtra, India.
• Sessions are at Courtiers Club, Exit Gate, 2, Grant Road, adjacent to Sattva Verve, opposite EON Free Zone, Vitthal Nagar, Kharadi, Pune, Maharashtra 411014, unless a booking says otherwise.
• Xircl is a community activity service. It is not a medical, fitness, transport, childcare, security or emergency service.
• Anything about these terms, your account, bookings, payments or refunds: write to hello@thexircl.com. We aim to reply within two business days.

• You must be 18 or over and able to enter a paid agreement in India.
• There is no self-service account for under-18s. A parent or lawful guardian who wants a managed account must write to hello@thexircl.com first. We will not assume guardian authority from an ordinary signup.
• Give accurate details and keep them up to date.
• Keep your sign-in codes and links to yourself. You are responsible for what happens on your account until you tell us it has been compromised.
• One person, one account.

A session is ₹199 and a membership is ₹3,000, unless a promotion is on offer.

Introductory price. A session or credit paid for up to and including 15 November 2026 (India time) is ₹99. From 16 November 2026 it is ₹199, so every session from 17 November 2026 onwards is ₹199.

• You book a session in the web-app and pay for it through Razorpay. Your place is confirmed once the payment is confirmed (section 5).
• You can also buy credits in advance, at the price of a session above (₹199, or ₹99 up to and including 15 November 2026) unless a promotion is on offer. A credit books one session of your choice and never expires. Every 5 credits you buy in one purchase add 1 free credit.
• Free week. If you sign up with a Xircl partner’s code or link, or a friend’s invite link, your first week is free. It runs for seven days from its start date, which is never a Sunday. It lets you hold 2 bookings at a time, and each comes back when a session you booked with it is marked as attended. One free week per person.
• Membership. ₹3,000 unless a promotion is on offer. It runs for one month from the day you buy (bought on 5 November, it ends on 4 December), or from the day after any plan you already hold. It gives you 5 golden credits. A golden credit books one session. It comes back after a session you attend, or if you cancel at least 2 hours before the start. It does not come back if you miss the session. Golden credits expire when the membership ends.
• Referrals. You can invite people with your own link from the web-app. Someone who signs up with it gets the free week above. Each time they pay for a session or credits, you get 1 free credit that never expires, one for each payment. When they buy a membership, you get ₹500 in referral credits. Referral credits can only be used to buy credits or a membership in the web-app. They cannot be withdrawn, transferred or exchanged for cash. You cannot use your own link, and you should only invite people who are happy to hear from us. We can remove rewards earned through fake accounts or other misuse.
• Prices and offers. Xircl may run promotions and change prices, offers and plans from time to time. While a promotion is on offer, the website shows its price. The price shown when you pay is the price you pay, and these terms apply.
• If you already hold a plan or credits bought earlier (Unlimited, Unlimited week, Now and Then, Single Pass), they keep working on the terms you bought them under until they run out or end.
• Passes, credits, referral credits and free weeks belong to your account. They cannot be transferred, sold or exchanged for cash, except as section 7 allows.
• Every session is subject to availability and to section 4.

• You book sessions in the web-app.
• Your session payment, a Single Pass, or a place from your free week or plan is used when your booking is confirmed.
• Joining a waiting list costs nothing. A place is used only if a seat opens and you are moved into it. If you paid for a session that filled up before your payment was confirmed, you join its waiting list. If no seat opens, your payment stays on your account as a Single Pass for your next booking.
• On a free week or plan, the web-app shows how many bookings you can hold at once.
• You cannot hold two places at overlapping times, because you cannot be in both rooms.
• Booking closes a short time before a session starts. The web-app shows when.
• If you cancel at least 2 hours before a session starts, you get your credit back. A regular credit, including one you get back for a session you paid for, never expires. A golden credit or a free week place lasts until the plan ends. You can still cancel after that, right up to the start, but nothing is returned.
• Do not cancel and do not attend, and the session is used. On a free week or plan, a place comes back only when the session is marked as attended. A missed session does not return it. This is what keeps evenings open for everyone.
• The host running the session records attendance. If you think a record is wrong, write to hello@thexircl.com within seven days and we will look at it.

• Payments are made on Razorpay’s hosted checkout. Xircl creates an order for the exact session, pass or plan you chose at the price shown; Razorpay collects and authenticates your payment method.
• A redirect, acknowledgement or success message is not proof of payment. Xircl treats a payment as complete only after its own server-to-server check matches the transaction to your account, the plan, the amount and the currency.
• Once that check passes, your booking is confirmed, or your pass or plan is activated, automatically, normally within moments of your return from Razorpay.
• If anything does not agree, activation is held and reviewed by hand, normally within two business days, and we will tell you.
• Xircl does not store your card, UPI, bank-login, PIN or OTP details. Those stay with Razorpay and the payment network.

• The titles, hosts, times, venue and capacity shown in the web-app are the current record.
• Xircl may change or cancel a session for safety, venue, staffing or service reasons.
• If Xircl cancels a session you had booked, you can use it for another session or ask for a refund of what you paid, and we contact you through the channels you have agreed to.

Refunds are handled by a person, not a form. Write to hello@thexircl.com from the email on your account, with your name and the plan or payment you mean.

• An Unlimited week bought under the pre-launch offer stays fully refundable on request.
• A session you paid for and cancel at least 2 hours before it starts is not refunded in money. You get a credit for another session instead, which never expires (section 4).
• If you paid for a session and your place could not be confirmed, the payment stays on your account as a Single Pass. You can ask for a refund instead.
• If a verified payment cannot be activated within two business days, you can ask for a full refund.
• Duplicate, reversed or wrong-amount payments are reconciled and returned to the original payment method.
• If Xircl ends a plan early because it can no longer provide it, the unused part is refunded proportionately.
• Anything else is reviewed case by case. A change of mind after a session, pass or plan has been used is not an automatic refund.
• Refunds go back to the original payment method. Razorpay or bank processing time affects when the money appears.
• Nothing here limits any right you have under the Consumer Protection Act, 2019, or any other law that cannot be excluded.

What we expect

• Treat other members, hosts, venue teams and Xircl staff with respect.
• Do not harass, threaten, discriminate against, stalk, intimidate or endanger anyone.
• Do not bring illegal items.
• Do not attend while dangerously impaired.
• Do not share another member’s personal information.
• Follow reasonable venue and safety instructions.

What we do

• We may pause a booking or an account while a safety or conduct concern is reviewed, and may end an account for serious or repeated breaches.
• You can report a concern in confidence to hello@thexircl.com, and we will help you contact the police or emergency services if you ask.
• Xircl does not run background checks on members or hosts, and does not vet anyone beyond the account details they give us. We take reports seriously and we can remove people, but we cannot control how another person behaves.

• Sessions are run by hosts working with Xircl.
• Hosts are not your employees or agents, and Xircl’s arrangements with them are separate from these terms.
• If you apply to host, we will contact you about your application. Anything further is agreed in writing.

We record at sessions

• We take photographs and video at sessions and use them in Xircl’s own marketing: social media, the website, and messages to members.
• We tell you when a session is being recorded.
• If you would rather not appear, write to hello@thexircl.com, or tell the host on the night. We will keep you out of anything we publish from then on.
• If something is already published and you want it taken down, write to hello@thexircl.com and we will remove it.
• We do not sell photographs or video, and we do not licence them to anyone else.

Intellectual property

• The Xircl name, wordmark, website, web-app and session formats belong to Xircl or its licensors.
• You may use them only to take part in Xircl.

You take part voluntarily and at your own risk.

• Sessions are ordinary social activities, held in a venue Xircl does not own or control.
• Decide for yourself whether an activity suits your health, fitness and comfort. Sit out anything you would rather not do, and leave whenever you want.
• Xircl provides a host who runs the session. It does not provide medical care, security or supervision.
• Look after your own belongings. Xircl is not responsible for property lost, damaged or stolen at a session or at the venue.

What Xircl does not guarantee

• How other members, hosts, venue staff or anyone else present behaves.
• The condition of the venue or its facilities.
• Who will attend a session.

Limits

• To the fullest extent the law allows, Xircl is not liable for loss or injury caused by another person’s acts or omissions, for anything outside its reasonable control, or for indirect or consequential loss.
• Xircl’s total liability to you for any claim is limited to what you paid Xircl in the three months before the claim.
• You are responsible for what you do at a session. If Xircl, a host or the venue suffers loss because you broke these terms or acted unlawfully, you will cover that loss.
• Some liability cannot be signed away, and this section does not try to. Nothing here excludes or limits Xircl’s liability for death or personal injury caused by its own negligence, for fraud, or for anything else Indian law does not allow to be excluded, including your rights under the Consumer Protection Act, 2019.

• You can close your account any time by writing to hello@thexircl.com.
• Unused pack credits stay with a closed account for the retention period in the privacy notice, and can be reinstated if you come back within it. They are not refunded on closure, except as section 7 provides.
• Xircl may suspend or end an account for breach of these terms, for safety reasons, or if the law requires it, and will tell you why unless the law prevents it.

• These terms are governed by the laws of India.
• Subject to your rights before a consumer forum under the Consumer Protection Act, 2019, the courts at Pune, Maharashtra have exclusive jurisdiction.
• Please write to hello@thexircl.com first. Most things are sorted out in a single conversation.

• Grievance officer: Nakshat Gupta.
• Email: hello@thexircl.com.
• Phone: +91 78219 91032, also on WhatsApp.
• Post: Golcircl Experiences Pvt Ltd, 36, FV Road, Upper Kharadi, Pune 412207, Maharashtra, India.
• We acknowledge grievances within 48 hours and aim to resolve them within 30 days.

• We may update these terms. Each version carries a date and a version code, shown at the top of this page.
• We can change these terms at any time. Keep checking thexircl.com/terms for the latest version.
• We keep the version you accepted available to you.